North Carolina Inmate Phones/Sending Money & Mail (2024)

Sending Mail to Inmates in North Carolina

One of the most critical ways to stay in contact with your inmate is through writing letters. Inmates are allowed to send and receive an unlimited amount of mail. Incoming mail will be opened and inspected for unauthorized items, the letters will only be read if a supervisor has reason to believe the letter may contain criminal activity, or that the letter may threaten harm to an individual or contain something that puts the safety, security, and order of the prison in jeopardy. Legal mail may not be read, but it can be opened and inspected in the presence of the inmate. Offenders are responsible for purchasing their own stamps from the commissary. Inmates who have no money in their account and are found indigent are provided with ten stamps each month for personal letters, outgoing legal mail will not have a limit imposed.

Sending Photos to North Carolina Inmates
Inmates in North Carolina Prisons are allowed to receive photos no larger than 8"x10". Photos must not be Polaroid or the instant type, as these present a security risk. No photos may contain nudity or depict illegal activities.

On your correspondence you should always include your complete return address, and format the inmate's address as follows:
Inmate Name, IDNumber
Facility Name
PO Box orStreet address
City, State, Zip Code

Send Quarterly Packages to North Carolina Inmates
You can also send quarterly packages to North Carolina inmates. These pacakges must be sent the the approved vendor Union Supply Direct. Orders must be pre-approved for the inmate by the Chaplain at the facility the inmate resides at. Failure to get pre-approval for the specific items youorder will result in the package being refused. For more information visit Union Supply Direct here.

How to Send Books and Magazines to Inmates in North Carolina

Inmates in North Carolina can also receive books, magazines, and newspapers sent directly from the publisher. This means you can order books and other publications from Amazon.com and have them shipped directly to the inmate's name, ID Number and inmate mailing address. Limit your orders to no more than three books at a time. All books must be paperback editions, and must come new directly from Amazon, used books and third party sellers are not allowed. Magazine subscriptions and newspapers can also be ordered for your inmate. No publications are allowed to contain nudity or describe how to manufacture weapons, alcohol, or drugs. If you want to learn more about sending these items to an inmate read about ithere.

Sending Money to Inmates in North Carolina

Offenders have access to funds placed in their inmate accounts to purchase items from the commissary. The commissary is a small store located inside the facility that sells various goods likefood/snacks, hygiene items, clothing, stationary, stamps and even electronics and games. Friends and family members can send money to an inmate in a variety of ways including:

  • By Walk In
  • Through the Internet
  • By Mail
  • By Phone

In order to send funds to your inmate you must first know:

  • The Inmates Name
  • The Inmates Identification Number
  • The current facility the inmate is located in

Deposit byWalk In
Youcandeposit money by visiting any MoneyGram location, this includes any CVS andWalmart. You will need to use the receive code 1224. The deposit may be made for a flat fee of $6.70 and can be paid with cash or debit card.

Deposit by Internet
You can also deposit money to an inmate's account online throughJPAY. You can fund the transaction using a debit or credit card, a fee will be charged based on the amount you are sending ranging from $3.45-$10.65.

Deposit Funds Over the Phone
Deposit funds to your North Carolinainmate's account over the phone by calling JPAY 24 hours a day at 1-800-574-5729. You can fund the transaction using a debit or credit card. A fee will be imposed ranging from $4.45-$11.65 depending on the amount of the transaction.

Deposit Funds Through the Mail
This method of sending funds has no processing fee associated with it. The only fee you will incur is the cost of postage and cost of purchasing a money order. Unfortunately, it is also the slowest method of getting funds to an inmate. You can send the funds through the mail by purchasing aUnited States Postal Money Order, made payable to "JPay". Include the inmates name and ID number in the memo field. You will also need to fill out the North Carolina Inmatemoney order deposit slip. Send the completed money order and deposit slip to:
JPay
P.O. Box 173070
Hialeah, FL 33017

For more information on sending funds to an inmate, read our guide here.

North Carolina Inmate Phone Calls

Inmates who are in the general population at all facilities, with the exception of Central Prison, are allowed to make outgoing collect calls and prepaid calls to friends and family members. The custody level and housing assignment of the inmate will dictate the number of calls an inmate is allowed to make. All calls are recorded and monitored.

At no time can inmates receive an incoming call. If a family emergency exists, such as a serious illness or death or a family member, you may contact the facility and explain the situation to the staff member by providing relevant names,phone numbers, etc. to allowstaff members toverify the situation.

Through a contract with GTL (Global Tel*Link) friends and family members may purchase telephone time for calls with their inmate. This service is offered through GTL AdvancePay, and you can create a prepaid inmate phone account by calling them at 1-800-483-8314, or by visiting their website at ConnectNetwork.com.

GTL AdvancePay ConnectNetworkwill charge you a fee for each call, plus a rate per minute. You may be able to drastically reduce your inmate phone bill by setting up your account with a number local to the facility. Learn more about how you can save money on your inmate phone calls.

North Carolina Inmate Phones/Sending Money & Mail (2024)

FAQs

North Carolina Inmate Phones/Sending Money & Mail? ›

It is the quickest and easiest way to get your loved one the funds they need. Download the ConnectNetwork mobile app from the Apple App Store (for iPhones) or Google Play (for Android phones) and send money wherever you happen to be. You can send money by phone using your credit or debit card. Trust: 888-428-1845 New!

How to put money on phone for jail calls in North Carolina? ›

Web – Visit www.ConnectNetwork.com to create a prepaid telephone account, add funds to prepaid telephone accounts, view balances, and more. Western Union – Payments to your GTL AdvancePay account may be made by visiting your local Western Union.

How to send money to inmate in north county correctional facility? ›

Cash account deposits can be made either in person or through the mail. In-person deposits for NCCF inmates are accepted at the Inmate Reception Center (IRC) at 450 Bauchet Street in downtown Los Angeles. Note that L.A. County may use inmate deposits to pay assessed victim restitution.

What can you send to prisoners in NC? ›

You can write a letter, select a greeting card or upload your own photos and artwork. Like paper mail, app contents will be forwarded by TextBehind to the prison for printing and delivery. The app is free to download, but there are fees to send content.

How much is a 15 minute jail call in NC? ›

Table 5. Average jail calling rates in each state, 2021
State Average in-state per minute rate  Average 15 minute in-state call  
New Mexico$0.13$1.96
New York$0.18$2.73
North Carolina$0.20$3.01
North Dakota$0.31$4.70
46 more rows

How do I put money on an inmate's books in NC? ›

You can send money by phone using your credit or debit card. Trust: 888-428-1845 New! To make a cash deposit, visit any Western Union location. Funds will be available to the offender within ten business days - though TouchPay will make every effort to make funds available sooner.

Do inmates know who sent them money? ›

Will the incarcerated individual know who sent him/her the funds? In most states, the incarcerated individual is notified as to who sent the money.

Why do inmates use Cash App? ›

Family and friends will exchange Cash App accounts and transfer money back and forth as a means to do something on the inside of the prison (give point and stick tattoos to each other, go to the salon within the prison, exchange contraband within the prison, etc.).

How to send money for commissary on JPay for inmates? ›

You can make online payments using JPay.com. When you send money using the Send Money page you will be funding an inmate/offender's commissary/spendable account, unless they are located in a facility where other transfer categories are available.

What is the free app to text inmates? ›

Dashboard. TextBehind® This website and the companion mobile app for Apple and Android Smartphones enable family and friends to communicate with incarcerated loved ones conveniently, consistently, and affordably.

How to send food packages to inmates in NC? ›

Incarcerated individuals, Chaplains family and friends may order directly with Union Supply Direct where institutional policy allows. All orders must be pre-approved by the Chaplain at the institution before the order is placed.

How much does it cost to use TextBehind? ›

The pricing for TextBehind Digital Mail varies based on our contractual obligations to the correctional facility, and other participating entities. In general, however, various component cost for a text message, a photo and video can be around $0.50, $0.25 and $1.00 respectively.

What apps can I use to send money to someone in jail? ›

3 Ways to Send Money
  • GTL/ConnectNetwork.
  • JPay.
  • Access Corrections.

Can JPay be used for phone calls? ›

You can help an offender make phone calls to you or anyone on their call list. The Friend and Family AdvanceConnect (Prepaid Phone Time) account allows the offender to call you.

What is GTL advance pay? ›

AdvancePay is a prepaid collect calling service that allows calls from an inmate in a correctional facility to your telephone number without the restrictions of standard billing. When an inmate attempts to dial an unbillable number, AdvancePay will provide the option to the called party to set up a prepaid account.

How do I put money on my NCIC phone? ›

Call 1-800-943-2189 • Visit www.ncic.com and click 'Deposit Funds Now' Visit a MoneyGram or Western Union location (Walmart, local grocery store, etc...) 1 Find MoneyGram over 39,000 U.S. agent locations inside retailers like CVS/pharmacy, Advance America, Albertsons, Walmart and thousands more!

wHaT is the phone number for ICSolutions to add money? ›

ICSolutions offers service to all call recipients and community members through our toll-free Customer Care Hotline: (888) 506-8407. Live, U.S.-based Customer Care Representatives are available 24 hours a day, 365 days a year to assist with their questions, billing issues, payments and prepaid account setup.

How do you make a call to someone in jail? ›

Phone calls always need to be made from the incarcerated individual to you. Even if you have the phone number of the facility where they are located, you will not be able to call and talk to them.

How to put money on JPay for phone calls? ›

On the JPay home page, on the Navigation menu, click Phone Time.
  1. In the Add Funds to Phone Account box, click Buy Phone Time.
  2. On the Phone Account page, in the Choose Offender list, select the offender you want to fund.

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